Terms & Conditions:

STANDARD TRADING TERMS AND CONDITIONS

1.      Qoill Steel & Rigging Terms and Conditions of Trade ABN 61 930 842 417

2.      Definitions

2.1.  Company means Qoill Steel & Rigging, operated by QOILL Private Discretionary Services Management Trust (ABN 61 930 842 417).

2.2.  Customer means the person, company or entity engaging the Company.

2.3.  Works means all steel erection, rigging, labour hire, supervision, crane coordination or associated services supplied.

2.4.  Site means the location at which the Works are carried out.

2.5.  Contract means any quotation, purchase order, work order, credit application or written agreement incorporating these Terms.

3.      Acceptance

3.1.  These Terms apply to all Works unless otherwise agreed in writing.

3.2.  Acceptance occurs upon the earlier of:

3.2.1.     written acceptance of a quotation;

3.2.2.      issue of a purchase order;

3.2.3.      payment of a deposit; or

3.2.4.      commencement of Works.

3.3.  Any terms provided by the Customer inconsistent with these Terms are expressly rejected unless agreed in writing.

4.      Quotations

4.1.  Quotations are valid for 14 days unless otherwise stated.

4.2.  Quotes are based on information provided by the Customer and reasonable site assumptions.

4.3.  The Company reserves the right to vary pricing where:

4.3.1.     site conditions differ from those represented;

4.3.2.     access is restricted or delayed;

4.3.3.     engineering or scope changes occur;

4.3.4.     latent conditions are discovered;

4.3.5.     additional safety controls are required.

5.      Scope of Works

5.1.  Works are limited strictly to the scope described in the quotation.

5.2.  The following are excluded unless specifically included:

5.2.1.     engineering certification

5.2.2.     crane hire (unless stated)

5.2.3.     traffic control

5.2.4.     permits or authority fees

5.2.5.     temporary works design

5.2.6.     builder’s works

5.2.7.     site establishment

5.3.  Variations must be agreed in writing. If urgent direction is given onsite, it will be treated as a chargeable variation.

6.      Customer Obligations

6.1.  The Customer must:

6.1.1.     Provide safe and lawful access to Site

6.1.2.     Ensure the Site complies with WHS legislation

6.1.3.     Provide accurate structural drawings and engineering

6.1.4.     Ensure crane pads and ground conditions are suitable

6.1.5.     Coordinate other trades to prevent delays

6.1.6.     Hold appropriate principal contractor insurance where applicable

6.2.  If Site conditions are unsafe, the Company may suspend Works.

7.      Price & Payment

7.1.  Payment terms: 7 days from invoice date unless otherwise agreed.

7.2.  The Company may issue progress claims.

7.3.  Overdue accounts attract interest at 10% per annum calculated daily.

7.4. Qoill may refer any outstanding debt to EC Credit Control without notice. Upon referral, the debt will be subject to EC Credit Control’s Terms & Conditions, including additional fees and charges, which are payable by the Client.

7.5.  The Customer is liable for debt recovery costs.

7.6.  The Company may suspend Works for non-payment.

8.      Security of Payment

8.1.  Nothing in these Terms limits the Company’s rights under the Building Industry Fairness (Security of Payment) Act 2017 (Qld).

8.2.  Payment claims may be issued in accordance with the Act.

9.      Risk and Insurance

9.1.  Risk in the Works passes to the Customer upon completion of installation or delivery to Site.

9.2.  The Customer must maintain contract works insurance where applicable.

9.3.  The Company maintains Public Liability insurance appropriate to its operations.

9.4.  The Company is not liable for damage caused by other trades, site conditions, or post-installation interference.

10. Latent Conditions

10.1.  If unforeseen physical conditions are encountered, the Company is entitled to:

10.1.1. suspend Works;

10.1.2. claim additional costs;

10.1.3. seek extension of time.

11. Delays

11.1. The Company is not liable for delays caused by:

11.1.1. Weather

11.1.2. Crane unavailability

11.1.3. Other contractors

11.1.4. Supply chain delays

11.1.5. Industrial action

11.1.6. Site access restrictions

11.2. Reasonable extensions of time will apply.

12. Limitation of Liability

To the maximum extent permitted by law:

12.1. Liability is limited to the value of the Contract.

12.2. The Company is not liable for indirect, consequential or economic loss.

12.3. The Customer indemnifies the Company against claims arising from:

12.3.1. Unsafe Site conditions;

12.3.2. Defective designs or engineering provided by others;

12.3.3. Principal contractor directions.

13. Defects Liability

13.1.  The Company warrants that Works will be carried out with due care and skill.

13.1.1. Defect claims must be made in writing within 7 days of discovery.

13.1.2. The Company’s obligation is limited to rectification of defective workmanship.

14. Retention of Title (if supplying materials)

14.1. Title in supplied materials does not pass until payment is received in full.

14.2. The Company may enter Site to recover unpaid materials where lawful.

15. Suspension & Termination

15.1.  The Company may suspend Works where:

15.1.1. Payments are overdue;

15.1.2. Site conditions are unsafe;

15.1.3.substantial variation occurs without agreement.

15.2. The Customer is liable for costs incurred up to suspension.

16. Force Majeure

16.1. The Company is not liable for failure or delay caused by events beyond reasonable control.

17. Dispute Resolution

17.1. Parties agree to attempt resolution via negotiation before litigation.

17.2. This clause does not limit statutory rights under Security of Payment legislation.

18. Governing Law

These Terms are governed by the laws of Queensland, Australia.

‍ Website Terms of Use

1. About this Website
This website is operated by Qoill Steel & Rigging (“Qoill”, “we”, “us”, “our”). By accessing or using this website, you agree to be bound by these Terms of Use.

If you do not agree to these terms, you must not use this website.

2. General Information Only
The content on this website is provided for general information purposes only. It does not constitute professional advice, an offer to supply services, or a binding quotation.

Any descriptions of services, capabilities, or experience are indicative only and subject to confirmation in a formal written agreement.

3. No Reliance
While we take reasonable care in preparing the content of this website, Qoill makes no representations or warranties that the information is accurate, complete, current, or suitable for any particular purpose.

You should not rely on the information on this website as a substitute for obtaining specific advice or a formal proposal from us.

4. Quotes and Engagements
All services provided by Qoill are subject to a separate written agreement, quotation, or contract.

Nothing on this website creates any contractual relationship between you and Qoill.

5. Limitation of Liability
To the maximum extent permitted by law, Qoill excludes all liability for any loss, damage, cost, or expense (including indirect or consequential loss) arising from or in connection with:

  • your use of, or reliance on, this website;

  • any errors or omissions in the content; or

  • any interruption, delay, or failure in access to the website.

Where liability cannot be excluded, it is limited to the minimum extent permitted by law.

6. Third-Party Links
This website may contain links to third-party websites. These are provided for convenience only. Qoill does not endorse or control those websites and is not responsible for their content or availability.

7. Intellectual Property
All content on this website, including text, logos, graphics, and images, is the property of Qoill unless otherwise stated.

You must not reproduce, modify, distribute, or use any content without prior written consent.

8. Website Availability
We do not guarantee that the website will be available at all times or free from errors, viruses, or interruptions.

We may modify, suspend, or discontinue any part of the website at any time without notice.

9. Privacy
Any personal information collected through this website will be handled in accordance with our Privacy Policy.

10. Governing Law
These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising in connection with these terms are subject to the exclusive jurisdiction of the courts of Queensland.

11. Updates to Terms
Qoill may update these Terms of Use at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact
For any enquiries regarding these terms, please contact:
Qoill Steel & Rigging
Email: admin@qoill.com.au (or relevant contact)

‍ ‍

PRIVACY POLICY

1. Collection of Information
This website is hosted by Squarespace. Squarespace collects personal information when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy. When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We provide this information to Squarespace, our website hosting provider, so that they can provide website services to us and help us manage our relationship with you.

2. Use of Information
This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

Information we collect is used to:

  • Provide services;

  • Issue quotes and invoices;

  • Communicate with clients.

3. Disclosure
Information may be disclosed to:

  • Our team

  • Accountants, insurers, or legal advisors;

  • Contractors or service providers where required.

4. Storage & Security
Qoill takes reasonable steps to protect personal information from misuse, loss, or unauthorised access.

5. Access & Correction
You may request access to or correction of your personal information at any time.

6. Cookies & Website Data
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

7. Complaints
Privacy complaints can be directed to Qoill via email.

8. Updates
This policy may be updated from time to time.